Support
Email support@yukzo.com and include the phone number on your account (or your display name) and what happened. We usually reply within two business days.
Questions people ask
How do I make a game?
Tap ＋, describe your game in a sentence ("dodge falling pianos"), and tap Make it. It takes about a minute. Keep playing; a pop-up tells you when it's ready.
What are credits?
Making a new game costs 40 credits, an edit or remix 25. New players get 100. You earn more by playing, when people play and like your games, and with Premium. If a game fails to build, you get the credits back automatically.
What does Premium include?
150 credits every week, no ads, and unused credits carry over for two weeks. Cancel any time in your phone's subscription settings.
I bought credits or Premium and don't see them
Open Me → Credits → Restore purchases. If it's still missing, email us with the date of the purchase. Refunds are handled by Apple or Google.
How do duels work?
Tap Duel on any game and show the QR code. Friends scan it and everyone plays the same level at the same time. Anyone can drop out and keep playing solo.
A game is broken or offensive
Tap ⋯ on the game and choose Report. We review reports, and games that break the rules are removed.
How do I delete my account?
In the app: Me → Settings → Delete account. Or follow the steps at yukzo.com/delete-account.